Deliverable 2.1 : Quality issues in partner's countries
This document presents a comparative analysis of the partners' national contexts. This comparison is based on a questionnaire built from both general and specific informations:
educational context
representation and implementation of Quality
implementation of Quality in the partner's institutions
The synthesis includes an interesting comparison on blocking or helping factors for quality implementation in Higher Education institutions.
The five national reports are available as separate annexes for Finland, France, Poland, Spain and Switzerland.
Deliverable 2.2 : A conceptual model for ODL Quality processes
The document is a contribution to modelling the implementation of the ODL quality process. Based on the different approaches and experiences of the partners, the document focuses on 2 sub-processes: learning material design and production, and student support.
Deliverable 3.1 : General information on Quality process
The document is an introduction to the concepts of quality in general, and to quality in e-learning in particular. As being part of the training material, it focuses on very practical methods and tools instead of general considerations on quality. This document is not meant to be a research work but mainly a review of the state-of-the art in the quality field.
Deliverable 3.2 : the eLUP Editor software
In order to model quality into ODL processes in every institution, we designed a tool: the “eLUP Editor” (eLUP as e-learning Unified Process, by analogy with the Software Unified Process). eLUP is based on the Unified Modelling Language (UML). The eLUP Editor is devoted to structure, document, and share ODL concepts. The modelling language is very general. Activities are described by step-by-step procedures, artefacts (input data, and output results). The modelling language fits our needs: to describe a concrete implementation of a general quality approach.
Deliverable 3.3 : Best Practices Database
A best practice can be defined as a technique or methodology that leads to a desired result. Best practice holds the means to do things the best way. Best practices can be strategies, activities, or approaches that leads to achieving objectives and goals. Best practice can be found through research, experience or evaluation.
When best practices are implemented, contextual issues should be taken into account. In this contextual sense best practises can be seen as efficient solutions to a problem encountered or improvements in the state of affairs in e-learning caused by a changed way of doing things. The practise must have been implemented and positively evaluated, demonstrating an effective means of satisfying the users' need, based on explicit quality indicators. The users may be a student, a trainer, a tutor, or any stakeholders.